RETURN AND EXCHANGE POLICY

At StomaxGold.com, we are happy to offer product exchanges within 7 days of delivery in the following cases:

Eligible Cases for Exchange

• The product is damaged or defective due to manufacturing issues or mishandling during shipping.
• The delivered product is incorrect in terms of model, quantity, or specifications.

Conditions for Return or Exchange

To qualify for a return or exchange, the following conditions must be met:

• The product must be unused, with its original packaging and tags/seals intact.
• Customers must provide photo or video evidence (unboxing) in case of damage or incorrect product.

We reserve the right to reject returns that do not meet these conditions.

To initiate a return or exchange request, please contact our support team:
📩 [email protected]