REFUND POLICY

At StomaxGold.com, we are committed to customer satisfaction and offer a 100% money-back guarantee in the following cases:

Eligible Refund Scenarios

• The order has been paid but cannot be delivered due to reasons such as:
  • Product is out of stock
  • Technical/system errors during processing
• The product received is seriously defective and cannot be replaced due to lack of inventory.
• The wrong product was delivered and the customer refuses to accept a replacement.

Time Refund Processing

• Refunds will be processed within 3–7 business days, depending on the payment method used (e.g., Visa, MasterCard, PayPal, etc.)
• Customers will receive a confirmation email once the refund has been initiated.

Important Notes

• Refunds are issued to the original payment method only.
• Customers must provide proof of purchase and notify us within a reasonable time after discovering the issue.

For refund or support requests, please contact us at:
📩 [email protected]